Booking value and hotel revenue
See gross booked value alongside posted room revenue, other revenue or fees, taxes, and future on-the-books bookings. Keep amounts already posted distinct from business still to come.
Hotel Controller
See what your hotel keeps.
A booking total tells only part of the story. OTA commissions, card fees, taxes, and other tracked deductions affect what remains. Hotel Controller brings those amounts into one view, so you can understand your net revenue alongside your hotel’s performance.
Full rooms do not tell the whole revenue story.
Two bookings at the same room rate can leave your hotel with different amounts. The channel, commission, and payment cost all matter. Hotel Controller helps you see those differences and ask better questions about the business behind the bookings.
The figures behind your net revenue
Read the booking value, deductions, and retained amount together, with the period and assumptions in view.
Deductions you can account for
Review the taxes, OTA commissions, and card fees shown in your view. Understand which costs reduce the retained amount, including any estimates based on configured rates.
Net revenue and retained share
See what remains after the deductions included in the calculation, both as an amount and as a share of gross booked value. Track the retained revenue rather than relying on booking totals alone.
Channel and department views
Review room revenue across direct, OTA, and other channels. Use the department and channel views to understand where revenue originates and how the mix changes.
Payment and booking patterns
Explore the payment-type and booking-behaviour views alongside your revenue. Consider how the way guests book and pay affects the picture you are reviewing.
Performance over time
Read occupancy, ADR, and RevPAR alongside revenue and deductions. Compare daily, weekly, or monthly views within your selected period to see how performance and retained revenue move together.
From a booking total to a useful business view
Start with the right period
Select the dates you want to understand. Check whether the view includes posted activity, future bookings, or both before comparing figures.
Understand the deductions
Review the channel mix, taxes, commissions, and payment costs. Confirm the assumptions behind any fees calculated from configured rates.
Review what remains
Consider retained revenue alongside occupancy, room rates, and booking patterns. Use the information to guide conversations about pricing, distribution, and direct bookings.
A practical example
The same room rate can produce a different result.
A direct booking and an OTA booking may show the same room rate. The OTA reservation may carry a commission, and either booking may incur payment fees. Looking at the retained amount makes the difference visible. The comparison should include the costs available in your view, with any costs outside it considered separately.
Pricing and net revenue belong in the same conversation.
Revenue Management helps determine the room rate using demand, occupancy, and competitor rates. Hotel Controller helps you understand what remains after the deductions tracked against booking value. Together, they give your team a more complete basis for reviewing revenue decisions.
Explore Revenue ManagementQuestions about Hotel Controller
Is net revenue the same as profit?
No. Net revenue here is the amount remaining after the deductions included in the Controller view. It does not represent profit after all hotel operating costs, such as payroll, utilities, rent, or maintenance.
Which costs are included?
Hotel Controller shows taxes, OTA commissions, and card fees in the deductions view. During setup, we review the data and deduction rules available for your property and confirm what is included. Costs outside that scope should not be assumed to be deducted.
Are commissions and card fees actual or estimated?
Some deductions may be calculated using configured commission or card-fee rates. We review the calculation basis with you so you can distinguish estimates from charges supported by the available source data.
Why might booked value differ from posted revenue?
The selected view may include taxes and future on-the-books bookings as well as posted activity. These are different measures. Check the date range and included components before comparing totals.
Does Hotel Controller replace our accounting system?
It gives owners and operators a clearer view of revenue and tracked deductions. Accounting, settlement reconciliation, and a full profit-and-loss statement serve different purposes; we will confirm the role of Hotel Controller within your existing process.
What do we need to get started?
We review your property’s booking and revenue data, channel information, fee assumptions, and reporting needs. Data access, refresh timing, and supported sources are confirmed during setup.
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